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Today's IT departments are delivering applications and services that define the success — or failure — of the businesses they support, so it's critical that these services are up and performing regardless of the underlying technologies they rely upon, i.e., physical, virtual or cloud. As such, the most foundational element of this modern paradigm is being able to ensure IT services are always on. IT service assurance begins with comprehensive monitoring and analytics — and for organizations adopting cloud, converged and software-defined technologies, this means adopting an advanced hybrid IT monitoring solution as well.
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