NWN Corporation is a managed service provider that serves both the public and private sectors and that has rapidly grown to more than 600 staff members and 13 worldwide locations. The company prides itself on delivering tailored solutions to fit each client’s specific needs and situation. In seven months, NWN fully deployed Zenoss to monitor more than 70 NWN NCare managed service customers and more than 1,400 systems. Virtual private network (VPN) connections to each customer enable customer-site installation of Zenoss data collectors, minimizing wide area network (WAN) expenses. Through a true partnership, Zenoss has enabled NWN to resolve customer incidents more effectively and accurately.