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AUSTIN, TX—September 11, 2013– Zenoss Inc, a leading provider of unified IT monitoring and management solutions for physical, virtual and cloud-based IT infrastructures, today announced the results of the “State of IT Monitoring,” an August 2013 commissioned study conducted by Forrester Consulting on behalf of Zenoss. The research surveyed 157 IT professionals in North America on the current state of IT’s ability to manage the performance and availability of critical applications and services in an increasingly complex IT environment. A key finding in the study is that more than one third of organizations still experience business impacting performance or availability issues on a daily basis.
“As more organizations embrace hybrid IT, the task of monitoring and managing these environments becomes more complex,” explained Chris Smith, CMO of Zenoss. “Virtualization and cloud computing are adding layers of abstraction that make detecting and troubleshooting performance issues more difficult, and these findings show that downtime is still a huge issue. We’re encouraging organizations to seek a better, more modern approach to managing their data center.”
More key findings from the research:
To learn more about the challenges of monitoring and managing IT and how a unified, Service-centric open approach to IT Operations can help, please see these additional resources:
Zenoss is a leading provider of unified IT monitoring and management software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining complete visibility and predictability into their IT operations.
LEWIS PR for Zenoss