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"What happens on day two when you've got your cloud going? Day two is when the IT department says ‘I have to run this?'," notes Kent Erickson, Vice President Product Management at Zenoss, in this SYS-CON.TV interview with Cloud Expo Conference Chair Jeremy Geelan at the 9th International Cloud Expo, held Nov 7-10, 2011, at the Santa Clara Convention Center in Santa Clara, CA. "When you're running a cloud infrastructure you have to be worried about the tenants, the customers in the cloud."