Today’s Hybrid IT datacenter is an extremely complex environment - a mix of legacy, virtualized, private and public cloud. Effective and efficient management of the datacenter is challenging and it is not getting easier. A datacenter manager or even an MSP needs to know exactly how their services are performing regardless of where they are running and be able to quickly restore service in case of disruption or degradation. In addition, they must provide timely and vital input into capacity planning and infrastructure optimization activities to ensure the services continue to be delivered as designed.

Business Intelligence for Hybrid IT

Zenoss Service Dynamics Analytics (ZSD Analytics) is a fully integrated component of Zenoss Service Dynamics, the Service Assurance solution from Zenoss. ZSD Analytics delivers real-time actionable business intelligence about the health of the services and its emerging trends allowing you to quickly identify performance & availability issues to lower MTTR and improve service quality.

Analytics and Reporting

Key Benefits

  • In-depth operational analytics reporting based on a centralized, normalized data store – View historical IT operations performance and event management trends month over month, quarter over quarter, and year over year using one of the more than 20 out-of-the box reports Analytics provides, or create your own custom reports.
  • Robust, ad-hoc IT operational analytics reporting capabilities – Mine and analyze your IT operational data to meet a wide variety of business needs. Quickly slice and dice your IT operational data using the existing ad hoc views, or create your own views to perform event analysis, examine event to KPI correlation, review service availability, performance, and MTTR, and analyze the cost of service trends.
  • Service level reporting – From a single dashboard, get a service level view of your environment and the state of every service.
  • Predictive reporting and projections for capacity planning – Use Nth percentile calculations to filter out insignificant outliers, then generate projections that help you proactively manage capacity requirements in the future based on historical usage data.

You need to know what is going on in your IT environment and how you can keep it optimized. Whether your services are being delivered via dedicated physical servers, virtualized, in the cloud, or a mix of everything, these are your services and you need to make sure they are being delivered reliably. With Zenoss Service Dynamics Analytics, no matter what your IT architecture looks like, you now have access to real-time data for your environment that enables to you to continue to deliver on your SLAs and meet your customer’s expectations.