Zenoss for Service Providers

ASP, ISP, and MSP Infrastructure Management Solutions

While system, application, and network monitoring is a strategic piece of many enterprise IT organizations, service providers (such as ISPs and MSPs) have extra requirements to help understand how the overall infrastructure is performing as well as each individual subnet.

Zenoss commercial open source System, Application, and Network management solutions deliver powerful functionality encompassing the entire management lifecycle:

• Auto Discovery
• Configuration & Change Management
• Availability & Performance Monitoring
• End User Experience
• Event & Fault Management

Zenoss helps service providers:

• Understand their network topology
• Gain control of their server and network configuration
• Manage Availability and Performance Service Levels
• Perform root cause analysis when issues occur

Zenoss for Service Providers has extra features and functionality beyond typical enterprise management solutions – features designed to help service providers meet individual and aggregated service levels, scale more affordably, and even provide differentiated environments to their end customers (via included management functionality).

The Zenoss approach is unique in the IT management industry, giving Zenoss for Service Providers significant benefits over other tools in the marketplace:

Functionality and Architecture

• Multi-tenant network management enables you to easily manage and monitor multiple overlapping IP spaces across multiple locations
• High availability configuration provides robust failover capabilities
• An integrated UI with a Global Dashboard allows quick and easy monitoring of multiple heterogeneous environments
• Flexible configuration, integration APIs, and even source code allow easy customization of Zenoss for customers' unique environments

Pricing, Support, and Licensing

Zenoss for Service Providers includes special terms and pricing that address the unique situation of constantly changing multi-tenant environments, allowing the service provider to implement Zenoss management on a “single customer network” or on shared networks.

The special pricing models also allow maximum flexibility in adding resources to be managed for both end customers or the overall environment.

With the special Service Provider solution, Zenoss is helping these companies deliver even more value to their end clients – from small businesses to large enterprises. Ultimately, every participant in the hosted environments are able to leverage the shared hardware and software resources to maximum potential.

With Zenoss for Service Providers helping insure maximum performance, these backbones to the internet business climate make sure their infrastructures are ready for the challenge.

For more information, contact our sales team.