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Zenoss Enterprise Edition

Zenoss Enterprise Edition is an enhanced version of our integrated IT monitoring solution that is available through the purchase of a Zenoss Enterprise Subscription.

Built upon the capabilities of Zenoss Core, Zenoss Enterprise Edition provides a production-ready build of Zenoss Core and several powerful, time-saving features that have been built to support enterprise deployments.

Depending on your role in your IT organization, you may consider different reasons why you should choose Zenoss Enterprise Edition. Click on the links below to see the top reasons from your organizational role's perspective:

For detailed information on particular features, see the following datasheets:

For a walk-through of the features of Zenoss Enterprise, click the image below.


Zenoss Product Overview Diagram


Global Dashboard

  • A single integrated dashboard that integrates information from many distinct Zenoss instances

  • Provides visibility into the health and performance of disparate enterprise systems and applications

  • Aggregated data view of IT systems health and performance


Synthetic Transactions

  • Provides testing for end user performance monitoring

  • Support for web, database, and e-mail applications testing

  • WYSIWYG authoring of simulated end user transactions for web-based applications

  • Scheduled execution of availability and performance tests

  • Standard reports for availability and performance trends


Enterprise Report Library

  • Advanced reports that provide key insights and save valuable time for IT managers
  • Out of the box visibility into metrics only available to Zenoss Enterprise Edition customers
  • E-mailed reports with embedded graphs and images
  • Customizable and UI driven graph definition capabilities with full power of RDD Graphing Language
  • Reports that include custom selection of individual graphs
  • Multi graph reports that include combination of multiple elements for selected devices

Enterprise Best Practices

  • Documented and field tested best practices for IT monitoring

  • Available best practices for distributed monitoring deployment

  • Provides road map for easy deployment and use of Zenoss Enterprise Edition


Certified Application Monitors (ZenPacks)


Predictive Threshold Trending

  • Static and dynamic thresholding capabilities for service level agreements
  • Predictive thresholds that use advanced algorithm to implement smart alerts
  • Automated threshold modification based on seasonality of collected data and moving averages

Role Based Access Control Levels

  • Management of permissions to create varying levels of access to different parts of the Zenoss system on a per user basis
  • Enables IT managers to create lists of users for access to information at the device level of granularity
  • Fully editable list for ongoing access management

Integration

Zenoss Enterprise is designed for easy customization and integration with other applications in your environment. Zenoss Enterprise delivers the following out of the box supported integrations:

  • RANCID Integration

    Enables integration between RANCID Network Management tool and Zenoss Enterprise

    • Centralized administration to reduce duplication of efforts
    • Complete router inventory database with Zenoss auto discovery
    • Real time capturing of router configuration changes with SNMP
  • Remedy Integration

    Enables integration between Zenoss Enterprise and Remedy Help Desk solution

    • Automatic help desk ticket creation by Zenoss Enterprise in Remedy
    • Enables proactive monitoring and management of IT systems by Help Desk
    • Helps to remediate performance issues before they cause costly down time of systems
  • LDAP Integration

    Enables Zenoss Enterprise to leverage your existing LDAP authentication infrastructure including (Active Directory, OpenLDAP and others)

    • Maintain your user information in one central location
    • Provide single sign-on to Zenoss using your existing infrastructure
    • Overcome compliancy concerns around removal of separated employees

Certified Builds

  • Zenoss Enterprise Edition includes a product-ready build of Zenoss Core

  • Zenoss Enterprise Edition is made available only as a binary build for specific target platforms (Red Hat Enterprise and VMware ESX Server)

  • Before code is promoted to the Enterprise Edition is it certified by Zenoss Quality Assurance



Top 10 Reasons IT Managers should choose Zenoss Enterprise Edition

  1. Freedom from vendor lock-in

    • Low cost of ownership and deployment minimizing investment risk
  2. Open source advantage

    • Community leverage of contributions from thousands of users maximizing innovation
  3. No regional licensing restrictions

    • Restriction free global deployment of Zenoss
  4. Reliable, Scalable and Affordable

    • Tested and certified builds that can support monitoring and management of mission critical IT systems
  5. Ease of Use and Management

    • Easy to use 100% browser based, and integrated IT monitoring and management solution
    • Lower overhead with 100% agentless monitoring
    • Global Dashboard that provides the ability to manage multiple and disparate Zenoss instances
  6. Expert support

    • Support levels that support your needs (Silver and Gold level)
    • Fast phone support with as little as 2 hour turn around
  7. Lowest total cost of ownership

    • Cost and time savings in owning, deploying and maintaining Zenoss
    • High levels of scalability and performance at a cost that is far less than those offered by proprietary software vendors
  8. Business partnership

    • Full access to our management team
    • Regularly scheduled quarterly calls with our founder and CTO, Erik Dahl
    • Community involvement for product road map
  9. IP assurance and indemnity

    • Risk coverage with repair/replace coverage against licensing violation
    • Indemnification for Gold Support level customers
  10. Access to best practices

    • Documentation and support to make you successful
    • Distributed monitoring guidance for ease of deployment
    • Certified application monitors with built in selection of metrics for key applications minimizing need for domain expertise

Top 10 Reasons Systems Administrators should choose Zenoss Enterprise Edition

  1. Effortlessly deploy and manage

    • Easy downloadable software
    • Model based IT monitoring that leverages auto discovery of networks and their components for 100 monitoring coverage
    • Escalation rules to avoid "alarm fatigue" simplifying management and increasing time savings
  2. Use a single, 100% web based solution for IT monitoring and management

    • Accessible 100% web based IT monitoring and management solution
    • Cost and time saving with integrated solution combining Configuration Management Data Base (CMDB), Inventory and Change Management, Availability Monitoring, Performance Monitoring and Events Management
  3. Proactively monitor and manage

    • Proactive monitors for health and performance of IT systems for early detection of issues
    • End user experience monitoring for web, database and e-mail applications
    • Correlated monitoring with events management for faster time to resolution of issues
  4. Utilize best practices

    • Reality based best practices developed in the field
    • Enriched with ongoing contributions from both the Community and Zenoss Expert Services
  5. View multiple Zenoss instances with a centralized dashboard

    • Easy management of disparate Zenoss deployments
    • Global Dashboard that aggregates data from multiple Zenoss instances for full visibility across the entire IT Application
  6. Access a reliable and scalable architecture

    • Integrated software package with consistent design and code base providing a scalable architecture
    • Reliable collection method with asynchronous, multi-threaded, distributable collection services
    • Modern web application architecture which leverages Zope to provide a productive, secure and mature web framework
  7. Leverage the power of community and Zenoss R&D

    • Use of open source, open standards, open exchange maximizing collaboration among users
    • Broad community base coupled with R&D maximizing innovation
  8. Easily access expert support and services

    • Experienced and reliable support or professional services to support mission critical deployments
    • Silver and Gold level expert support providing email, IM and phone support with as little as 2 hour turn around
  9. Receive guidance on future product roadmap

    • Full access to our management team including regularly scheduled quarterly calls with our founder and CTO, Erik Dahl
    • Helping to guide future development of Zenoss Enterprise Edition features that will ensure your success
  10. Reuse your existing IT monitoring investments

    • Designed from ground up to be open for easy customization and integration with other applications
    • Supports easy integration using web services API's (XML-RPC and REST), XML import/export as well Python scripting shell