Which version of Zenoss is right for you?

 

Zenoss Core

Zenoss Enterprise
  Download Zenoss Core >> Request a Zenoss Enterprise Trial >>
Editions
Recommended for: IT professionals, developers, and technical enthusiasts who operate, manage, and deliver support to their own production environments. Organizations running enterprise scale, production environments with infrastructure integration, scalability and commercial support as key requirements.
License Type
Open Source License (GPL) Open Source  
Commerical License   Open Source with Commercial Extensions
Support
Documentation    
Community Forums    
Developer resources    
Bug-tracking system access    
Production-level support    
Premium Service Levels    
Default Enterprise Configuration    
IP Assurance None Two levels of protection
Function
Community ZenPacks    
Core ZenPacks    
Enterprise ZenPacks    
Deep Windows monitoring    
Deep VMware monitoring    
Enterprise Device monitoring    
Enterprise Platform monitoring    
Advanced function    
Enterprise Application monitoring    
Scalability   Proven to 25,000 devices
Multi-instance support    
Role-based security    
Datacenter infrastructure integration    

License Type

Open Source License (GPL)

Zenoss Core and Community Zenpacks are distributed under the terms of the GNU General Public License (GPL) Version 2. Open source licensing provides a unique opportunity for the open source community and for those developing open source software. You should be aware, however, that the GPL is quite restrictive. For example, the GPL license stipulates that any modifications to the base GPL product may become subject to the terms of the GPL - which include the requirement that distribution must be under the GPL and that you must provide the source code when you distribute the software.

Commercial License

Zenoss Enterprise is a package consisting of an aggregation of Zenoss Core and commercially-licensed extensions.

Support

Community Forums

The very active Zenoss Community is a great source of expertise and knowledge. Registered users get personalized content views and notifications. Community Forums site.

Developer resources

Zenoss Core is developed collaboratively with our community of users. Online resources include dedicated forums, a Developer’s Guide, and API documentation.

Bug-tracking system access

Registered community members are free to enter defects, submit patches, and request enhancements using our public bug-tracking instance.

Production-level support

Our support team members have a deep understanding of Zenoss. Each of our support engineers is certified with our solutions and is backed by the engineering team who designed and developed the product.For issues that cannot be resolved quickly or require engineering involvement, we provide comprehensive issue tracking and proactive contact when resolutions become available.

Premium Service Levels

Silver, Gold and Platinum contracts provide differing levels of deployment planning, quarterly installation reviews, response time SLAs, remote support, upgrade support, and training. See the subscription details page for more information.

Default Enterprise Configuration

Zenoss Enterprise is a single integrated product backed by extensive testing.

IP Assurance

All current commercial subscribers receive "repair or replace" protection whereby Zenoss will make appropriate changes to cure alleged infringements and allow code to continue to be used. Gold and Platinum level subscribers receive defense of claims for IP infringement and damage reimbursement. Subject to certain limitations.

Function

Community ZenPacks

The Zenoss community has contributed over 150 extensions to Zenoss. These extensions provide device and application monitoring, presentation and report extensions, and functional enhancements.

Core ZenPacks

Zenoss Core includes a number of pre-integrated ZenPacks. These are supported for Zenoss Enterprise subscribers.

Enterprise ZenPacks

Zenoss Enterprise includes all the extensions of Zenoss Core plus the additional Enterprise-specific ZenPacks.

Deep Windows monitoring

Authenticated WMI-based monitoring for Windows, Active Directory, Internet Information Services, Exchange, and SQL Server

Deep VMware monitoring

Deep integration with VMware ESX links hosts, guests, clusters, and datasources, maintaining current relationships as guests migrate.

Enterprise Device monitoring

Zenoss Enterprise includes support for many network and storage devices common in enterprises. The list changes often, please visit our ZenPacks page for the latest.

Enterprise Platform monitoring

Zenoss Enterprise includes support for nearly all enterprise operating systems.

Advanced Function

Synthetic transactions, predictive thresholds, end-to-end mail delivery and more - all advanced functions included with Zenoss Enterprise.

Enterprise Application monitoring

Zenoss Enterprise includes support for many enterprise applications and middleware such as BEA and Tomcat. The list changes often, please visit http://community.zenoss.org/community/zenpacks for the latest.

Scalability

Distributed collectors allow you to distribute monitoring load across multiple servers, manage complex network configurations, and manage mutliple monitoring policies simultaneously.

Multi-instance support

The Global Dashboard aggregates data from multiple Zenoss Enterprise instances, delivering consolidated information and easy navigation.

Role-based security

Customers can limit users to working with specific devices and performing specific functions with device access control lists, functionality roles, and user groups.

Datacenter infrastructure integration

Zenoss Enterprise will integrate user and group security with Active Directory or any LDAP directory. Service desk integration includes the ability to open Remedy tickets for specific events, and SNMP Trap forwarding is often used for integration with enterprise event consoles.