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White Paper:

Zenoss Service Dynamics Architecture Overview

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IT is in the midst of a vast transformation from reactive management of discrete servers to planned service operations from a computing resource pool – the cloud. This transformation to the dynamic datacenter will affect every piece and process within enterprise IT.

Zenoss customers tell us that traditional IT management software is challenged in this new world:

  • IT is about the delivery of services, but most IT Management Software has traditionally been focused just on managing infrastructure.
  • Customers of IT demand increased visibility into the performance of their services and IT needs to provide individualized, customer-specific, views of that performance.
  • Traditional IT management software has become too complex and too expensive. A simplified, cost-effective solution is needed.

Zenoss Service Dynamics is designed to handle these challenges. Its model-driven architecture unifies management disciplines and automatically maintains dependencies correlated to services. The Impact Management function designed into Service Dynamics provides a next generation approach to Complex Event Processing, dramatically simplifying the configuration of the system, and allowing IT operators to quickly identify which services are affected by infrastructure events in real time.

This paper discusses the management stack that supports the dynamic datacenter, how the pieces fit together, and how the Zenoss architecture addresses the challenges of the new IT world.