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White Paper:

Amplifying the Signal in the Noise of IT Monitoring

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IT is dealing with considerable growing pains around ensuring service availability and performance in increasingly complex infrastructures. A newly commissioned survey conducted by Forrester Consulting on behalf of Zenoss examines many of these IT monitoring challenges in today’s complex IT architectures.

Conducted in August 2013, the survey collected responses from 157 decision-makers in North America who detailed their most common IT monitoring issues and the corresponding business impact. From these responses, Forrester was able to derive significant insight into how and why  current monitoring solutions are failing to deliver expected productivity and efficiency benefits.

Just a few of the key findings include:

  • 3 main causes of technology performance and availability issues
  • How and why disjointed tools fail to provide sufficient intelligence
  • The shocking cost of human intervention
  • The top 4 capabilities IT managers want from next-gen monitoring platforms