How to Disable Ping Checks

To monitor devices without pinging them (such as might be behind a firewall), you have two options:

• If the devices are grouped at the Device level, you can go to the zProperties for that Device Class and set zPingMonitorIgnore to true.
• If the devices are scattered around, you can create a new monitor:
  • Under the Management menu, click Monitors
  • In the Status Monitors section, enter a new name (e.g. "localhost-noping") into the text field and click Add
  • When the list refreshes, click your name monitor name
  • Click the Edit tab
  • Set both "Ping Timeout" and "Ping Tries" to 0, then click Save

To change your devices to use this new monitor, you can do individually by clicking into each device and using the Edit tab to change the monitor. Or you can click into the current monitor (default is localhost), and from the Overview tab you can select multiple devices then use the Move To button at the bottom to change to your new monitor.

If there is a need to not do any ping checks of the environment one could also shutdown zenping and clear the Heartbeat event afterwards. This would stop all ping actions, on top of that the $ZENHOME/bin/zenoss script might need editing to stop zenping from starting.