Zenoss is a leader in helping customers address the challenges of operating and assuring large-scale IT services. Cisco Virtualized Multi-Service Data Center (VMDC) is a reference architecture for both cloud and traditional IT environments using modular, flexible validated designs in an integrated approach that adapts easily to enterprise, service provider, and public sector needs. Together Zenoss and Cisco enable organizations to build world-class IT operations.
Zenoss Cloud Service Assurance (CLSA) is now included in Cisco ® VMDC. CLSA enables reliable and measurable service assurance to organizations using VMDC-based designs. For more information about the VMDC reference architecture, visit the Cisco Design Zone.
Zenoss Cloud Service Assurance
Zenoss CLSA helps organizations deploying VMDC solutions to improve time-to-value in deployment and achieve higher availability with immediate problem source identification leading to reduced mean time to repair. Within a VMDC environment, Zenoss CLSA enables organizations to gain the agility and availability benefits of cloud operations without substantial new investments in IT staff and process.
- Real-time model maintains a continuous understanding of converged infrastructure components and relationships across all VMDC components
- Impact analysis identifies which services are affected by infrastructures enabling operations teams to prioritize response and achieve service level expectations
- Quantitative root cause analytics evaluates multi-silo event storms to identify most-likely root cause
- Speed adoption and deployment of Cisco cloud infrastructure with pre-integrated cloud management
- Service assurance unifies impact analysis and root cause across cloud infrastructure, speeding problem identification and reducing time to repair
- Provides automatically updated configuration management database of cloud infrastructure components and relationships, ensuring accurate problem analysis
- Unified, cross-silo view of cloud infrastructure components encourages customer-focused approach to cloud infrastructure management
- Single northbound API provides easy integration of cloud tenants, applications, and infrastructure into existing IT automation systems
Cisco Customer Portal
The Cisco Customer Portal provides access to software download and Zenoss support services. The customer portal is available at support.zenoss.com.