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Zenoss' latest release brings to market several cloud-focused service assurance capabilities that should be compelling for both enterprises and service providers. Jesper Andersen, Senior VP
Network Management Technology Group, Cisco Systems
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Zenoss: Open Source Meets Managed Services (Again)

2008/12/15 - MSPmentor

I suspect fewer than 5 percent of MSPs use open source remote management tools. But I bet that figure grows 50 percent annually for the next three to five years, taking open source market share among to 7.5% of MSPs in 2009, roughly 11% in 2010 and roughly 16% in 2011.