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Press Release

UMC Health System Selects Zenoss to Monitor Complex IT Networking Environment

Zenoss Enterprise Manages Critical Datacenter Functions in Support of Clinical Staff

2010/08/04

AUSTIN, TX, August 4, 2010 – Zenoss, Inc., the leading provider of dynamic service assurance products for physical, virtual, and cloud-based IT environments, today announced that UMC Health System, the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico, has chosen Zenoss Enterprise to support and manage the company's rapidly increasing use of hosted networking solutions. As UMC Health System struggled with the management demands of increasing amounts of disparate data, the company chose Zenoss to manage its complex IT needs with one, simple product.

“Zenoss enabled us to move from a patchwork solution to one comprehensive product that enabled our IT team to get a clear and complete view of our environment,” said UMC Health System Chief Information Officer Bill Eubanks. “We researched several companies to find the solution that suited our needs in these challenging yet technologically opportunistic times in health care.”

Previously, UMC Health System was using a combination of legacy tools that were pieced together to capture needed information. This resulted in a system that was both inadequate for the company’s needs as well as difficult to use, prohibiting user adoption. To synchronize all the data necessary to truly manage UMC Health System’s IT environment, the company transitioned from a combination of products to one, unifed monitoring solution in Zenoss Enterprise.

Delivering on the promised simple integration and ease-of-use, Zenoss enabled UMC Health System to have immediate, real-time visibility into its entire IT infrastructure at a significant time and cost savings. Zenoss Enterprise is a next generation, enterprise IT management product that improves the monitoring of service to business applications and supporting infrastructure in today’s dynamic datacenters. With certified support for VMware and Amazon EC2 monitoring, as well as other highly scalable datacenter features, Zenoss Enterprise provides IT managers with the ability to monitor physical, virtual and cloud environments of significant size in one product.

“With complex regulatory restrictions and a rapidly increasing amount of electronic data, the health care industry requires an IT management solution that works for the organization to meet its needs, not to create additional work,” said Zenoss CEO Bill Karpovich. ”Simple and effective enterprise IT management and service assurance for complex, dynamic datacenters is the foundation of Zenoss, allowing companies such as UMC Health System to efficiently manage their complete IT environment through one robust product with considerable cost savings.”

About UMC Health System

UMC Health System is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico. Founded in 1978, it is home to the region’s only level I trauma center, the Timothy J. Harnar Burn Center, the UMC Heart Center, the UMC Southwest Cancer Treatment and Research Center and the UMC Children’s Hospital.

About Zenoss Inc.

Zenoss is the leading provider of Dynamic Service Assurance to the next generation datacenter. Zenoss Enterprise is a purpose-built Dynamic Service Assurance product that assures IT service delivery to applications, business services and real-time physical, virtual and cloud-based infrastructures. With a community of over 85,000 users, Zenoss products monitor over one million network and server devices daily and have been used in over 25,000 organizations in 180 countries around the world. Commercial customers include leading companies such as Rackspace, VMware, LinkedIn, Carlson, Motorola and Deutsche Bank. To learn more about Zenoss' award-winning IT operations management software, visit http://www.zenoss.com.