CareSource Selects Zenoss for Management of Virtualized IT Environment
Leading Health Plan Provider Optimizes User Experience and Web Application Performance with Zenoss Enterprise
AUSTIN, TX – February 28, 2011 – Zenoss Inc., a leading provider of IT management software for physical, virtual, and cloud-based IT environments, today announced that CareSource, one of the largest and fastest growing Medicaid managed care companies in the nation, has selected Zenoss Enterprise to manage its virtualized IT environment.
CareSource implemented Zenoss earlier this year to monitor their VMware-based virtualized infrastructure, analyze performance trends of their web services, and better predict and resolve potential performance issues with their applications. Zenoss Enterprise with its unified global dashboard, deep VMware monitoring capabilities, synthetic transaction monitoring, and performance and availability management was found to be best suited to the task.
“With a user community of hundreds of employees accessing our web applications, we need to ensure that they are performing well and that the user experience is the best it can be. Zenoss Enterprise, with its predictive alerting and synthetic transaction monitoring fits our requirements perfectly,” said Randy Hinders, Application Specialist at CareSource. “At our scale, it is also important that we analyze performance trends and prevent potential bottlenecks. By providing more than just simple performance metrics, Zenoss gives us the overall visibility to stay on top of issues before they affect our user experience.”
“We are delighted to work with CareSource as they optimize their VMware-based application environment with Zenoss Enterprise,” said Tim Galligan, SVP of Worldwide Sales and Client Services at Zenoss. “The sophisticated management requirements presented by CareSource’s IT infrastructure are a tremendous endorsement of Zenoss Enterprise’s value in monitoring complex enterprise-level and virtualized IT environments.”
CareSource is a non-profit health plan founded on the principles of quality and service, delivered with compassion and a thorough understanding of the Medicaid consumer. By staying true to its mission of making a difference in the lives of underserved people by improving their health care, CareSource has become one of the largest and fastest growing Medicaid managed care plans in the nation. Today, CareSource serves more than 880,000 Medicaid and Medicare Advantage consumers in Ohio and Michigan.
With a strong focus on preventive care, CareSource utilizes a continuum of care model to members at all stages of health and illness. In addition to all required services, CareSource offers extra benefits such as a 24-hour nurse advice line, transportation to doctor's appointments, and a variety of care management programs. For more information about CareSource, visit www.caresource.com.
About Zenoss Inc.
Zenoss is the leading provider of IT operations management products for the next generation datacenter. Zenoss Enterprise is a single, integrated product that monitors the entire IT infrastructure where ever it is deployed -- physical, virtual, or in the cloud. With a community of over 100,000 users, Zenoss products monitor over one million network and server devices daily and have been used in over 25,000 organizations in 180 countries around the world. Recognized as a “Visionary” in the 2010 Gartner Magic Quadrant for IT Event Correlation and Analysis, Zenoss commercial customers include leading companies such as Rackspace, VMware, LinkedIn, Carlson, Motorola and Deutsche Bank. To learn more about Zenoss' award-winning IT operations management software, visit http://www.zenoss.com.